To emphasize their unhappiness with the state of Delta’s operational performance, the pilots published a letter to Delta Air Lines customers to make their argument that the airline is scheduling more flights than it has the staff to operate them. Their last contract with Delta was signed in 2016.
The pilots are in negotiations for a new collective bargaining agreement. “Delta’s operational reliability and outstanding reputation is suffering,” the pilots union said in its June 15 letter. However, that stellar track record built over several years hasn’t been top of mind in June. Going forward, Delta became known for excellent on-time arrival performance and for minimizing flight cancellations. Airline industry insiders noted that the combination of Delta and Northwest occurred relatively smoothly. When Eagan-based Northwest Airlines merged with Delta in 2008, top executives said that Delta would benefit from the good operational skills of Northwest. “We implore you, the Delta Board of Directors, to demand a higher level of accountability from our management teams.”
“Our management’s poor decisions have led to inadequate staffing, fatiguing schedules, and an unreliable operation,” the union letter said. “We have lost confidence in Delta Flight Operations, Crew Resources, and Flight Training and Standards and we are concerned for the long-term health of Delta Air Lines,” said the letter from the executive council of the Delta pilots union. On June 15, the eve of the shareholders meeting, the Delta unit of the Air Line Pilots Association (ALPA) sent a letter to Delta’s board of directors. On the day that I was attempting to return from New York after a 48-hour leisure trip, Delta pilots were in New York City to picket outside of Delta’s annual shareholders meeting. In the past several days, another rash of cancellations and delays surfaced. The Atlanta-based carrier had been plagued by flight disruptions over the Memorial Day weekend. Delta was struggling with operational issues, and flight delays and cancellations were mounting. Kathy Hochul joined Delta CEO Ed Bastian to celebrate the opening of a gleaming new terminal at LaGuardia, a massive project that had been in the works for several years.īut there wasn’t anything bright and impressive on Thursday at my Gate 84 and adjoining gates in an old part of the airport, where passengers wait for their flights in one big seating area.
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